Returns & Refunds policy
All sales are final.
Custom printed orders are non-refundable. If there is an issue with your order we will be happy to work with you to come to a solution.
Lost or Stolen Packages
Amacie Design Studio is not responsible for lost or stolen packages confirmed to be delivered to the address entered for an order. Upon inquiry, Amacie Design Studio will confirm delivery to the address provided, date of delivery, tracking information and shipping carrier information for the customer to investigate.
We cannot be held responsible for goods damaged or lost in return shipment. Therefore, we recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the goods or proof of received return delivery.
If the goods were marked as a gift when purchased and then shipped directly to you, you'll receive a gift credit for the value of your return. Once the returned product is received, a gift certificate will be mailed to you.
If the goods weren't marked as a gift when purchased, or the gift giver had the order shipped to themselves to give it to you later, We will send the refund to the gift giver.
If you have any questions about our Returns and Refunds Policy, please contact us by e-mail email@example.com